Terms & Conditions

1. Introduction

Welcome to Netlan Systems ("we", "our", "us"). These Terms and Conditions govern your use of our website and services located at netlansystems.in/ and any related services provided by us.

By using our website and services, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website or services.

2. Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by the terms and conditions set forth below. These terms apply to all visitors, users, and others who access or use our services.

You represent that you are at least 18 years old or have the legal capacity to enter into these terms. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

3. Our Services

Netlan Systems provides the following services:

• Computer Annual Maintenance Contract (AMC)
• Laptop and Desktop Repair Services
• Networking Solutions
• CCTV Installation and Security Systems
• Website Design and Development
• Digital Marketing Services
• IT Infrastructure Management
• SEO and Online Advertising

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. User Obligations

As a user of our website and services, you agree to:

• Provide accurate and complete information when using our services
• Use our services in compliance with all applicable laws and regulations
• Not interfere with or disrupt the security or integrity of our services
• Not attempt to gain unauthorized access to any part of our services
• Not use our services for any unlawful or fraudulent purpose
• Respect the intellectual property rights of others

We reserve the right to terminate or suspend your access to our services immediately if you violate these obligations.

5. Intellectual Property

All content on our website, including text, graphics, logos, images, software, and other materials, is the property of Netlan Systems or its content suppliers and is protected by copyright and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute any content without our permission
• Modify or create derivative works from our content
• Remove any copyright or other proprietary notices
• Use our trademarks or logos without prior written consent

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal and business purposes, subject to these terms.

6. Payment Terms

For services that require payment, the following terms apply:

• Invoicing: We will provide invoices for all services rendered
• Payment Methods: We accept bank transfers, UPI, and other payment methods
• Payment Terms: Invoices are due within 15 days of receipt unless otherwise agreed
• Late Payments: Late payments may incur interest charges at the rate of 1.5% per month
• GST: All prices are exclusive of GST unless otherwise stated

7. Refund Policy

We strive to ensure your satisfaction with our services. Our refund policy is as follows:

• Services: Refunds for services are provided on a case-by-case basis
• AMC Contracts: Unused portions of AMC contracts may be refunded on a pro-rata basis
• Website Design: Refunds are subject to the scope of work completed
• Digital Marketing: Prepaid campaigns are non-refundable after implementation
• Process: To request a refund, please contact us with your order details
• Timeline: Refunds are processed within 7-10 business days

We reserve the right to decline refund requests that do not meet our policy criteria.

8. Limitation of Liability

To the maximum extent permitted by law, Netlan Systems and its directors, employees, partners, and agents shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of data, revenue, or business opportunities
• Damages arising from the use or inability to use our services
• Errors, omissions, or interruptions in service

Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not warrant that:

• Our services will be uninterrupted or error-free
• The results obtained from using our services will be accurate or reliable
• Any errors or defects will be corrected
• Our servers are free from viruses or harmful components

You use our services at your own risk. We do not guarantee the suitability or effectiveness of our services for your specific requirements.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any changes by posting the new terms on this page and updating the "Last Updated" date.

Your continued use of our services after any changes constitutes your acceptance of the new terms. We recommend reviewing these terms periodically for any updates.

12. Contact Us

If you have any questions about these terms, please contact us: